rbaje4 Terms and Conditions

1 General Provisions and Eligibility

These terms and conditions ("Terms") form a legally binding agreement between the rbaje4 platform ("Platform", "we", "us") and its users ("you", "user"). By using the rbaje4 website, mobile version, or any related services, you are considered to have fully agreed to these terms.

These terms have been prepared in accordance with the applicable laws and regulations of Bangladesh. If you disagree with any part of these terms, please refrain from using the platform.

1.1 Scope of Application

These terms apply to all services of rbaje4, including: online casino games, slot machines, live casino, cricket betting and all other betting products. In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply.

2 Account Registration and Verification

To enjoy services on rbaje4, you must create a personal account. During registration, you must provide accurate, complete and up-to-date information.

2.1 Registration Terms

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, mobile number and other information provided during registration must be true and accurate.
• It is entirely your responsibility to keep your account password and login details confidential.
• Account details may not be shared with or transferred to anyone else.
• You will be responsible for any activity carried out from your account.

2.2 Identity Verification (KYC)

rbaje4 may request identity verification at any time as needed. The following documents may be required:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used

If verification is not completed within the specified time, the account may be temporarily suspended or withdrawal access may be restricted.

3 Age and Eligibility Requirements

By agreeing to these terms, you confirm that:

• You are 21 years of age or older.
• You are using this platform voluntarily and with full awareness.
• Participating in online gaming or betting activities is legally permitted from your location or place of residence.
• You are not mentally or physically incapacitated and are using this service in full sound judgment.

Accounts operated by minors will be closed immediately and the associated funds may be forfeited.

4 Deposits, Withdrawals and Payment Policy

4.1 Deposits

rbaje4 supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

• The deposit amount must be legitimate and from your own funds.
• Deposits are generally credited to the account instantly, though occasional delays may occur due to banking processing reasons.
• For failed or stuck transactions, please contact our support team.
• Deposits made through third parties are not accepted.

4.2 Withdrawals

• Withdrawals can only be made using the same method that was used to make the deposit.
• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawals may be temporarily held if bonus wagering requirements have not been met.
• A maximum daily withdrawal limit may be set, which is subject to change.
• Withdrawals may be held under investigation if fraudulent activity is suspected.

4.3 Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). rbaje4 does not accept liability for any loss due to exchange rates.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
• Deposit ৳22,000 → Bonus ৳10,000 → Total Balance ৳32,000 (bonus capped at maximum limit)

5.2 General Bonus Terms

• Applications for bonuses must be submitted within the specified validity period.
• Combining one bonus with another while a bonus is active is generally not permitted, unless specifically stated.
• A bonus may only be usable on certain games — full details will be available in each offer's description.
• If promotional offers are misused or an attempt is made to exploit them, the account may be suspended.
• rbaje4 reserves the right to modify, cancel or discontinue any bonus offer.

5.3 VIP Program

The rbaje4 VIP program has three tiers, determined by the volume and regularity of play:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.7%
• Gold: Weekly cashback up to 1.0%

Advancement to a higher tier depends on your continued participation and activity.

6 Fair Play and Prohibited Activities

rbaje4 is committed to ensuring a fair and secure gaming environment. The following activities are strictly prohibited:

6.1 Unauthorized Activities

• Operating multiple accounts by the same individual or family members.
• Playing games using bots, automated software or any technical tools.
• Colluding with other players to take advantage of bonuses.
• Exploiting any system or technical error in the platform.
• Using the platform for money laundering or handling illegal funds.
• Harassing, threatening or engaging in offensive behavior toward other users.
• Operating an account with false or misleading information.

6.2 Consequences of Violations

If any of the above activities are found, rbaje4 may take the following actions:

• Forfeiture of related bonuses and winnings.
• Temporary or permanent closure of the account.
• Suspension of fund withdrawals.
• Notifying the relevant authorities if necessary.

7 Account Suspension and Closure

7.1 Account Closure by rbaje4

rbaje4 may suspend or permanently close an account at any time for the following reasons:

• In cases of violation of these terms.
• In cases of fraudulent or suspicious activity.
• In cases of failure to complete identity verification.
• For security reasons.
• In order to comply with directions from legal or regulatory authorities.

7.2 Account Closure by the User

If you wish to close your account at any time, please contact our support team. Any remaining balance may be withdrawn before account closure, subject to applicable terms.

If you wish to close your account for responsible gaming reasons, we are ready to provide full assistance. Visit our Responsible Gaming page for more details.

8 Responsible Gaming

rbaje4 believes that gaming is a form of entertainment, not a source of income. We encourage users to develop healthy and controlled gaming habits.

• You can set daily, weekly or monthly deposit limits for yourself.
• A temporary break from gaming (cooling-off period) is available.
• If you experience gaming problems, you can apply for self-exclusion.
• Our 24/7 support team is ready to assist with any issue.

9 Privacy and Data Protection

Protecting your personal information is very important to rbaje4. We use SSL encryption technology to keep all your data secure.

• Your personal and financial information will never be sold to third parties.
• Your information will not be shared with anyone without a legal obligation.
• All data stored on our servers is protected by secure encryption technology.

To learn more about data collection, use, and protection, please read our Privacy Policy page.

10 Limitation of Liability

rbaje4 accepts no liability for the following:

• Loss of a game session or bet due to internet disconnection or technical error.
• Issues caused by your own device, browser, or network.
• Processing delays by third-party payment providers.
• Unauthorized account access — where there has been negligence in keeping your password secure.
• Service suspension due to changes in government laws or regulations.

rbaje4 will never be obligated to pay compensation exceeding the total amount of your losses.

11 Changes and Amendments

rbaje4 reserves the right to change, modify, or update any part of these terms and conditions at any time.

• Users will be notified in advance of any significant changes, as far as reasonably possible.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• The latest version of the terms and conditions will always be available on this page.
• No claims based on a previous version will be accepted.

12 Contact and Complaints

If you have any questions, uncertainties, or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support available in Bengali

After a complaint is submitted, we will try to respond as quickly as possible. Matters that require investigation may take a little more time.